PRIVACY POLICY

Liceo Francés Internacional de Panamá

1. Introduction and purpose

The International French Lyceum of Panama (hereinafter, “the Institution”) is committed to protecting the privacy of all people who visit and use its website www.lfpanama.edu.pa. The purpose of this Privacy Policy is to inform in a clear and transparent manner about the personal data that is collected, how it is used, how it is protected and what are the rights of users in relation to their personal information.

This policy applies to all website visitors, parents, legal representatives, students and anyone who interacts with the institution's digital services.

2. Personal data that is collected

The Institution may collect the following categories of personal data:

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a) Contact details

• Full name
• Email
• Telephone number
• Mailing address (when provided voluntarily)

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b) Data sent using forms

• Information provided through contact forms, admission requests, event registration, or any other inquiry made through the website.
• Data about the student and their legal representative, when provided as part of an admission process or institutional communication.

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c) Browsing data

• IP address
• Type of browser and device used
• Pages visited within the website
• Date, time and duration of the visit
• Data collected using cookies and web analytics tools (such as Google Analytics)

3. How data is collected

Personal data is collected in the following ways:

• Directly from the user, when the user completes forms on the website, sends emails or communicates with the Institution by other digital means.
• Automatically, through the use of cookies and tracking technologies when the user browses the website.
• Through authorized third parties, such as web analytics platforms or digital advertising services (for example, Google Ads, Google Analytics).

4. How data is stored and protected

The Institution implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction. These measures include, but are not limited to:

• Use of SSL/TLS security protocols for data transmission.
• Data storage on secure servers with restricted access.
• Periodic review of security policies and procedures.
• Limited access to personal data only to authorized personnel who need them for the performance of their functions.

However, no data transmission or storage system is completely secure. The Institution undertakes to notify affected users in the event of any security incident that may compromise their personal data, in accordance with applicable legislation.

5. How data is used

The personal data collected is used for the following purposes:

• Respond to inquiries and requests made through the website.
• Manage admission and enrollment processes.
• Send institutional communications, newsletters and relevant notifications related to educational activity.
• Improve the user's browsing experience on the website.
• Perform statistical analysis on the use of the website for the purpose of continuous improvement.
• Comply with applicable legal and regulatory obligations
• Manage digital advertising campaigns through platforms such as Google Ads.

6. Transfer of data to third parties

The Institution does not sell, rent or share personal data with third parties for commercial purposes. However, the data may be shared in the following cases:

• With technology service providers who act as data processors and who are necessary for the operation of the website (for example, hosting providers, email platforms, analytics services).
• With digital advertising platforms (such as Google Ads), solely for the purpose of managing and optimizing advertising campaigns.
• When required by law, court order or competent authority in the Republic of Panama.

In all cases, the Institution ensures that third parties who receive personal data comply with data protection standards equivalent to those established in this policy.

7. Use of cookies

The website uses cookies, which are small text files stored on the user's device. The cookies used are classified as follows:

• Strictly necessary cookies: they allow the basic operation of the website and cannot be deactivated.
• Performance and analytics cookies: collect anonymous information on how users use the website, in order to improve its operation (for example, Google Analytics).
• Advertising cookies: are used to show ads relevant to the user and measure the effectiveness of advertising campaigns (for example, Google Ads cookies).

The user can manage their cookie preferences through their browser settings or the website's cookie banner. Disabling certain cookies may affect the functionality of the site.

8. Data Retention

Personal data are kept for the time necessary to fulfill the purpose for which they were collected, unless there is a legal obligation that requires them to be kept for a longer period. The criteria used to determine the retention period include:

• The nature of the relationship with the Institution (prospect, active student, former student).
• Compliance with legal, accounting or tax obligations.
• The resolution of potential claims or disputes.

Once the storage period has elapsed, the data will be securely deleted or anonymized.

9. User rights

In accordance with Law 81 of March 26, 2019 on the Protection of Personal Data of the Republic of Panama, users have the right to:

• Access: know what personal data is being processed by the Institution.
• Rectification: request the correction of inaccurate or incomplete data.
• Cancellation: request the deletion of your personal data when they are no longer necessary for the purpose for which they were collected.
• Opposition: object to the processing of your personal data under certain circumstances.

To exercise any of these rights, the user can send a written request to:

info@lfpanama.edu.pa

Calle A, Panama Pacifico

The Institution will respond to requests within the deadline established by current legislation.

10. Amendments to the policy

The Institution reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this same page with the date of the last update. Users are encouraged to review this policy periodically to be informed about how their personal data is protected.

In the event of substantial changes, the Institution may notify users through a prominent notice on the website or by other appropriate means of communication.

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